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Dear Max,I want to let you know how helpful Ms. Joy Zhou at your Shanghai office has been for me. She has helped without hesitance and delay to change John's flight from Dalian to Shanghai and to locate John's luggage in Shanghai and have it transported to Chicago through Southern China Airline. Please convey our thanks and appreciation to her.

Rubee Fuller -- Chicago, IL

Hi Lily,I just returned last night from China after finishing one of the most memorable holidays of my life. I just wanted to let you know what an amazing time I had. From the minute we arrived in Beijing, we were astounded by how organized and friendly your staff were. I have everything in one word...remarkable. Thanks a million, I hope you use your company again when I travel to China in the future.

Ms. Kattie Kane -- Colorado Springs, CO